Shipping & Returns

SHIPPING POLICY

Processing time:

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes:

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

All the ready to dispatch items will be shipped within 3-5 business days, but due to COVID situations in some area the delivery may get delayed.

For custom orders feel free to contact me.

Return & Exchange Policy

I gladly accept returns and exchanges

Contact me within: 5 days of delivery

Ship items back within: 14 days of delivery

 
I don't accept cancellations:

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged:

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

  • Perishable products (like food or flowers)

  • Digital downloads

  • Intimate items (for health/hygiene reasons)

 

Conditions of return:

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.